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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23915 Views
  • 0 replies
  • 8 likes

Re: Issue with the down payment amount

Hey @AT6 ,   That likely means you have a exclusive offer where you can get the device at 0$ down. That said, you should have the option to select another option with the down payment, if that what you prefer!   If ever you have more questions, ...

FidoLony by Moderator
  • 768 Views
  • 0 replies
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Not good Customer Service

I won Moto G power, in Fido Extra Contest 9 weeks ago but never recieve any phone yet look like fake contest. I better be change network. 

Jheipee_99 by I'm a participant level 1
  • 735 Views
  • 1 replies
  • 0 likes

Cannot find account number

I am trying to find my account # as I am having issues with my online account management, I cannot sign in with the email I used and diling *28 just gives me the last 4 digets (useless). Anyone got any other ideas? 

Addicell by I'm a participant level 1
  • 1054 Views
  • 1 replies
  • 0 likes

Credit card inquiry

Hi  my name arif khan and I apply last Aug 22 credit card and I did not receive yet n but credit report show on master card thank Arifkhan 

Arifkhan by I'm a participant level 1
  • 1112 Views
  • 1 replies
  • 0 likes

final bill refund

hi there I have a negative balance on my final bill after closing account. i have already read other posts . it says the refund is sent by cheque to the same address that I have on the account in 3 weeks after the final bill is issued,but the problem...