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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Confused
Hello, I am really confused. Fido tells me i have 2 iphone 11's and say nothing about my samsung as the contract ended. I got my son.an iphone 12 a few months ago and my sondamagwd it beyond warreny. So of course i still have to pay for the phone, bu...
Never ordered a iphone from fido
July 22nd,2021 I am a fido customer since I moved to canada in 2018. Have been using it till now having 1 number 1 account, Yesterday, I just went to Roger to have a new phone with a better plan, But they said you fido bill is due, Which I furthe...
To cope up delayed orders
Hello, i am a fido user ever since the very first time i arrived here in vancouver. I just want to vent my frustrations regarding my order that didn't arrived in an expected time and date. It was included in the email sent to me as i am going to use ...
How do I switch my current plan to the $15 BYOP Basic Plan?
How do I switch from my current $17 talk only plan (no text or data) to the $15 BYOP plan with 250MB of data at 3G speed (Located at Shop>Plans>BYOP>Basic)? When I'm logged in, all the options it give me is upgrade to a more expensive plan and doesn'...
bill
i have been charged above 600 dollars in my bill i dont even know why and i am so surprised by this bill that i dont know what to do and clearly i am unable to pay this much amount it is way too much for me to pay for one month bill. this is not fair...
