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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Upgrade Pending

Hello,I was trying to upgrade my phone but once i clicked on submit, an error page appreared .I tried again immediately and now its saying thats upgrade is pending but i didnt recieve any email saying that my phone upgrade was successful.Can someone ...

ha26 by I'm a participant level 1
  • 873 Views
  • 1 replies
  • 0 likes

FidoRoam - Can't Receive Calls

Hi,   I'm currently in India, and I have Fido Road enabled on my Canadian number. I can make calls, but everytime somebody tries to call me, they get "The Number You Have Called Is Not Assigned".   I tried AskJack's trouble shooting steps: 1. Restart...

aj2989 by I'm a participant level 1
  • 967 Views
  • 1 replies
  • 0 likes

Racism, Bullying, Mocking, and Deliberately unhelpful.

Does a 4000$ phone bill seem reasonable to you at all despite what someone's been doing on their phone? We have had a cap for data where they must send you a text message however for long-distance calls there's nothing and hugely impacts those who ar...

rajnitomer by I'm a contributor level 2
  • 1049 Views
  • 1 replies
  • 0 likes

Resolved! So is Fido 3g or 4g LTE?

Am considering upgrading my currect Fido plan and when I looked at the full details I noticed this nugget. Is this a mistake or would I be getting a throttled speed or something?  I understand that maybe in a less serviced area there "could be" some ...

CFRH by I'm a participant level 3
  • 9569 Views
  • 4 replies
  • 1 likes