Fido

I want to get a refund of $16.02. The account and number have been changed, but they are still using fido. So I want to subtract $16.02 from this month's bill for the changed account number.My changed account number is xxxxxxx and my cell phone numbe...

I'd like to know if the payment on September 30th has been processed. Whether it's a credit card or a Dabit card.Or I want to know if both have been double-paid.