Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
THIRD PARTY AND OTHER FIDO CHARGES
I am charged $99.60 as Third party and other Chargers in bill . We never do any purchase .I have no idea how come it charged. I am with Fido 18 years . Fido should take it seriously . I call Fido and they say contact bango. How come some third party ...
Resolved! My 3GB data only plan is removed by fido?
I had a 3GB data only plan for few years now. I received an account change confirmation email from fido stating that the original 3GB plan is removed and a "250MB data & text" plan is added. Anyone has the same expereince ? I never contact fido t...
Charged me for activation fees and long distance calls
So far i have invested 23 hrs combined waiting and talking to their agents including supervisors of fido to resolve. Finally found the if we have recording of how they treat and what they say about out plan we can go to CRTC and file a comlaint. i ha...
confirmation email
I upgraded both of my phones and had new plans made, and i only recieved a "congratulations" email for my new phone on only one of the numbers on my account, just curious if both phones got upgraded or just the one i got the email for. thanks!
winback call
I have requested a call back from the Fido Winback team couple days ago. And i have yet to receive a call back from them and it is impossible to reach them. Is there a direct number that i can call to reach out ? Its been couple days already ...
