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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Trade in cancellation
Hi , I upgrade my phone and trade in my old phn but now I am not satisfied with it and want to cancel it before 15 days . Can I get my trade in phn back ?
What is the Fido Ambassador Website?
I am trying to sign up for the Fido Ambassador program but I dont know the website. Please help!
Resolved! Unable to contact a live agent to inform of possible fraud!!!
I am trying to contact an agent to inform them of a line and phone added to my account without my authorization. The virtual agent is no help and not live agents are available. Where do I go to report and remove this line from my account?
$15 a month prepaid plan
I have been on Fido's $10 a month prepaid plan for many years. I very rarely use my phone, very, very rarely. That is why this $10 a month plan suited me fine. Fido recently increased the cost of this plan, to $12 a month, not something I was happy a...
Charged for returned phone and set up fee
Hi fido community, I bought a certified pre-owned phone but ended up returning it since it was locked to TD, and I've been trying to return it since end of October but everything was delayed because they told me they were sending me a new one but the...
