OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Could anyone please help me to change my Fido community name?
Hello I just register to Fido community couple days ago and typed a random name that time.I would like to fix it if I could. Thank you so much
Roming
I am out of Canada since last 15 days and want to put on hold my account, So I don't need to pay regular monthly charges. But since I am in India I try to contact Fido but no one is available to guide me or solve my problem. Even I try to connect thr...
Can’t upgrade
I’ve been active with Fido for about 3 months, I am now eligible for a upgrade but can’t because there is a $300 credit limit on my account how do I resolve this to get the phone I want ?
Resolved! $300 Billing Credit
When I purchased a Fido Connecto,n I was told that Fido offers $300 Billing Credit. Is it a Billing Credit i.e. my connection would be disconnected only when the outstanding amount to pay nears $300 or is it a Credit Limit to purchases of Fido servic...
I changed my plan but still got charged for the old plan
I used to pay $75 a month for my old plan but downgraded my plan to $45/month. Now I still got charged for the old plan but haven't got charged on the new plan yet.Please assist
