I received the text from Fido saying that I am eligible for the 5gb extra data a month for free for the remainder of my plan, however when i try to use the link to sign up for it nothing happens...
It takes me to my account page but then reloads and i dont see anything that pertains to the extra data.
Any help would be appreciated.
Solved! Go to Solution.
Yup, I am having the exact same issue. I posted about it last week and don't think I received any reply.
I'm getting a little annoyed at how hard it is to contact Fido customer service regarding this, I see multiple posts going back months with the same issue, you'd think they would have fixed the text by this point..
We're really sorry to have missed your other post @girlietrex!
I assure you that we're looking into it and in the meantime we're more than happy to help you with the bonus.
I'll send you a PM shortly. Talk soon