General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

Data not working

Trash company, cant get data working lost 2 days worth of work, im leaving fido, never again gonna sub to this unreliable trash.

Vlad1988 by I'm a participant level 1
  • 828 Views
  • 1 replies
  • 0 likes

How to escalate

I feel I was not treated well after about 15years of service. I spoke with customer service and also the online chat and I do not think they undestand well my concerns.I have 2 options:-Move on and stay with Fido and the plan that was offered which i...

Yves3 by I'm a participant level 1
  • 1051 Views
  • 2 replies
  • 0 likes

Resolved! First time charges $45

Hi, I ordered my number via phone from Fido. I was billed $45 for the first month on account of set-up charges. However, the customer services representative said on phone that I wont be charged anything as it is a promotion. Please advise? Best rega...