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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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How to contact the ombudsman

I am wanting the email or contact for the ombudsman to issue a formal complaint. Why is this so hard with Fido, any other phone company it is pretty easy to navigate on formal complaints. 

BG8 by I'm a participant level 2
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Resolved! Extremely rude

I called Fido customer service on June 21, 2021 at 10:32am. A very rude barely English speaking representative just rudely said he (or she.. can't tell) help me and just hung up on me. Please don't hire very unprofessional people like this. 

farvinnisa1 by I'm a participant level 2
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