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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Lost phone

438-XXX-XXXX put a temporary block now please I might have lost my phone 

taraaa by I'm a Participant Level 1
  • 1685 Views
  • 6 replies
  • 0 likes

Resolved! extra charge

My one of friend called me a lot of time one day I check my bill Fido charge me incall as well It cost about 400!!!!!!! there are no charge incall any company lol I use Fido for over 2years and no delay pay date but they don't give me any benefit abo...

Yjddong106 by I'm a Participant Level 2
  • 1427 Views
  • 5 replies
  • 0 likes

Billing question after porting

I have a question about billing. There are 10 days remaining in my billing cycle, if I port out the number to Virgin mobile tomorrow, how will Fido charge me? I also have a bill due in 1 week. Will Fido charge me the extra month for leaving them?

jack__ by I'm a Participant Level 1
  • 370 Views
  • 1 replies
  • 0 likes

cancellation

Hi, I'm just wondering how can I cancel my plan from outside of Canada. Any help is appreciated! 

May77 by I'm a Participant Level 1
  • 319 Views
  • 1 replies
  • 0 likes