OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Changing ownership
My husband bought me a Fido phone for Christmas in 2012. I have paid for the phone all along but it's in his name. Recently we have separated and I wanted the phone in my name now. We have done everything asked of us to change this. But they do not a...
Resolved! Hacked for a refund asking my bank account number
Received a text saying a refund and asking for my banking information
Good Review
I wanted to give a thank you & a proper good review for the help I got from my Fido support. The date I received help was today April 9th, 2021. It was regarding a payment that was disrupted due to my Visa protection & update. I had actually immediat...
What does "mos." in 1000 Long Distance Min 24mos. stand for?
Hey! My plan includes 1000 long distance minutes but was still charged a fee for using 25 minutes! What am I missing?!
Resolved! iMessage sending to wrong recipient
Today my wife called to ask if I had received her texts. I said no. Have not got any today. she said she sent me a few questions and a picture of a Christmas gift. and someone replied to her. " I think you have the wrong number. "she was sending me t...
