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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido isnot Trustworthy
I'm surprised.! I thought this was not happening in Canada. My account was hacked and generates apparently authorized data charges via SMS from me. These messages have never reached me. I have never answered them. In fact, I did the test in real time...
Lost SIM
I am currently outside canada and I lost my prepaid sim card, can I nominate or add an authorized contact so that way the authorized person can pick up or recieve the new sim card if so how can I add an authorized person under my account as i dont ha...
Cancellation and improper collection
I arrived in Canada on 11/12 and at the airport indicated to me the Fido chip I made a plan of $45, two days I went into the fido site and made my plan change to a $50 and on this invoice that arrived hj day 15/12 is being charged the two plans ... b...
Problem s with upgrading my device
Hello. I just placed an order to upgrade my device. When placing the order at the last step, I got a message that informed me of something wrong with the website, and trying several minutes later. I tried to place a new order and was told the previo...
Monthly discount for Samsung S20+ changed from $19.66 to $30.00?
So a few hours ago, I was looking to upgrade my phone. I saw a few nice discounts for some phones that were financed over 24 months, so I decided to look into those. I saw a good deal for a Samsung S20+, which was around $19.66 a month over a 24 mont...
