Unable to connect to customer care/Live Chat/Ask Jack

Unable to connect to customer care/Live Chat/Ask Jack

Unable to connect to customer care/Live Chat/Ask Jack

SOLVED
Janjane
I'm a Participant Level 1

Unable to connect to customer care/Live Chat/Ask Jack

I am interested in adding a line for tablet data, but I am unable to reach customer service through 611/Ask Jack/Live Chat... 

Is there any other option? 

Accepted Solution

Re: Unable to connect to customer care/Live Chat/Ask Jack

Solved by MVP MVP

Hello @Janjane,

 

Welcome to the community!

 

You can add the tablet and data plan through self-serve on fido.ca.

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2 REPLIES 2
iphone11
I'm a Participant Level 1

  1. id like to suspend the phone data from XXX XXX XXXX please 
KAPABLE-K
MVP

Hello @Janjane,

 

Welcome to the community!

 

You can add the tablet and data plan through self-serve on fido.ca.