Unable to connect to customer care/Live Chat/Ask Jack

Unable to connect to customer care/Live Chat/Ask Jack

Unable to connect to customer care/Live Chat/Ask Jack

SOLVED
I'm a Participant Level 1

Unable to connect to customer care/Live Chat/Ask Jack

I am interested in adding a line for tablet data, but I am unable to reach customer service through 611/Ask Jack/Live Chat... 

Is there any other option? 

Accepted Solution

Re: Unable to connect to customer care/Live Chat/Ask Jack

Solved by MVP MVP

Hello @Janjane,

 

Welcome to the community!

 

You can add the tablet and data plan through self-serve on fido.ca.

View solution in context
1 REPLY 1

Hello @Janjane,

 

Welcome to the community!

 

You can add the tablet and data plan through self-serve on fido.ca.