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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23726 Views
  • 0 replies
  • 8 likes

Resolved! Problem making/receiving calls. Interent & text works fine.

Hi dear,I'm experiencing problem making & receiving calls suddenly since this morning.Interent and text is working fone.Not sure but I think problem happened since this morning when I received a note that said WiFi calling is available amd it prompt ...

HF36 by I'm a participant level 2
  • 1929 Views
  • 6 replies
  • 0 likes

Fido roam is a scam

My wife and I travelled overseas. We both had disabled the cellular data option to avoid the hefty roaming charges. nevertheless, both of us were charged for using the Internet!!! when called the customer service, he could not locate when, where and ...

Bahaatout by I'm a participant level 1
  • 633 Views
  • 1 replies
  • 0 likes

Resolved! Local Area

The prepaid plans list the following yearly plan but does not define what is considered a local call if you live in a large city like Vancouver, Toronto, Montreal, Calgary etc: yearly prepaid plans TALK & TEXT $ 100 /Year Talk: 400 anytime local ...

grateful1 by I'm a participant level 2
  • 875 Views
  • 1 replies
  • 0 likes

Resolved! Set up fee

Hi there, Just wanted to double confirm that my recent set up fee(plan and device renewal) on the bill will be credited to my account on the next bill.Thanks,

nasimsakha by I'm a participant level 1
  • 760 Views
  • 1 replies
  • 0 likes