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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can I change to another color on a back order phone?
I recently upgraded mine and my partners phones to a S24. I ordered his in Black and we received it. I ordered my phone in Violet but it looks like its on backorder I think. Can i change the color of the device, so I can receive the phone. I really n...
Poor customer service
I called today to ask about long distance charges on my account, and boy was I disappointed when the agent that helped me was being rude. She would have me on "hold" but it would be complete silence. For minutes on end (10) I would have to ask her if...
Resolved! Fido and False advertising
So I last month activated A new Sim card, Online were it advertised 60 Waived fee on Activation. Transfer out its all a sick joke by Fido, Got charged it anyway. I paid 70 out of 80, We're it was only supposed to be my plan. An then get a call 2 tim...
Resolved! I NEED TO GET IN CONTACT WITH THE FIDO PRESIDENT EMAIL - PHONE
FIDO IS SUCH DISAPOINTMENT AND THE REPS ARE HORRIBLE LIARSI have been trying to get some help and no-one has helped me. I have been a customer for many years and renewed my contract several times with Fido. I am a valued customer and really enjoye...
ProMotion discount removed multiple times
frustrating experience on same issue multiple times. This time Krina is the manager i spoke with. Who tired to put the blame on me instead that it was not reported. Posting it here for records as well This is to inform you about a ticketthat's bee...
