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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24150 Views
  • 0 replies
  • 8 likes

Disappointed Fido - Long time friend!

Hi Fido! You have been a very good dog  for such a long time - and I have been with you for many years (about 15) Recently my partner was offered a good plan with a competitor ( )  at a very good price (noting that he was currently with said competit...

rlef by I'm a participant level 2
  • 898 Views
  • 4 replies
  • 0 likes

Plan

Regarding for my plan 90gb/55$ +phone 23$ i decided to downgrade my 90gb but no downgrading only upgrading since then my plan for data this year was 30gb/40$. 

Chory- by I'm a contributor level 1
  • 531 Views
  • 1 replies
  • 0 likes

Wifi Calling - setting up 911 address

Hi,I have trouble setting up my 911 address for wifi calling. After submitting, there is a suggested Canada Post adress. I select "Use this address" and I have an error "Failed to update address" and no other options.Can anyone help?Thanks!

newclient123 by I'm a participant level 1
  • 1049 Views
  • 2 replies
  • 0 likes

change number of rings for voicemail

I opened a chat with customer support, asking for the numbers to change to max. But they told me it's not possible, that is the standard time, and it can't be changed. Really???

roointan by I'm a participant level 2
  • 747 Views
  • 3 replies
  • 0 likes