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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
1-800-482-3436 - Rogers should just block the number
I dialed prepaid 1-888-482-3436 and by mistaked I punched 1800 instead 1888 and get some nasty line suggesting me to call another paid line because the number has changed. What a scammy way I rip off people. Fido should just take away that 1800 numbe...
Fido connection worse compared to Rogers
Fido overal reception seems quite a bit worse compared to Rogers. I understand Fido towers are separate from Rogers but I would not expect Fido reception quality drops 50% of Rogers in many places I go. I use 2 SIM cards, one is running Fido one on R...
Resolved! Plan Glitch
I changed my plan, and after that, they charged me for Canada-wide minutes, but my plan already has Canada-wide unlimited minutes free.I connected on 611 many times but they cannot find the proper solution for me.Now my usage shows that your minutes ...
Charged setup service fees
Hello, my friend just referred me to buy fido sim and we went to the store to get the sim. The store guy said nothing about my setup service charges while explaining billing. It's $50, it's only been few dats days and I got $100 bill, this is not eth...
Fraud Management Unable to reach
I have upgraded/ordered phone in FIDO apps last July 03, 2024. Ive missed the call from Fraud Management because Im at work. Im trying to reached them million times but no one answered my calls. Fido office gave me the Contact number of the person in...
