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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Charged setup service fees
Hello, my friend just referred me to buy fido sim and we went to the store to get the sim. The store guy said nothing about my setup service charges while explaining billing. It's $50, it's only been few dats days and I got $100 bill, this is not eth...
Fraud Management Unable to reach
I have upgraded/ordered phone in FIDO apps last July 03, 2024. Ive missed the call from Fraud Management because Im at work. Im trying to reached them million times but no one answered my calls. Fido office gave me the Contact number of the person in...
Resolved! One time fee-US roaming offer
I got an offer "One time fee-US roaming offer $50.00/mo'' Is it including Data as well?
j'ai été facturée 5,50 $ pour deux appels internationaux vers la Russie
Je suis cliente chez Fido depuis 20 ans, et je vous écris pour signaler une erreur dans mon dernier relevé de compte. Dans ma facture de juin 2024, j'ai été facturée 5,50 $ pour deux appels internationaux vers la Russie. Je tiens à préciser que je n'...
Appreciation for Excellent Customer Service offered by Sahil
Hello Fido community! I just got off the phone with a Fido representative, his name was Sahil. I was very happy with the service he provided to me. He was extremely patient, thorough and helpful. And I wanted to leave him a review but I accidentally ...
