General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Contact office of the president

How do I get in contact with the office of president? I have been receiving the worst customer support over the past week.nice had to reach out to Fido 5 times now in the past week to resolve my issue. Hours of my time have used up to try and solve t...

Melb12 by I'm a participant level 2
  • 14165 Views
  • 27 replies
  • 4 likes

Travelling inside of Canada

Hello, from what I've read, if Im travelling within Canada province to province, I can use my services as regular ie calls, data... Can someone confirm this? I don't know if I missed some small text on one of the pages.... thanks!

arianag by I'm a participant level 1
  • 1020 Views
  • 2 replies
  • 0 likes

Fraude d'un employé Fido

En décembre dernier, une ligne a été ajoutée à mon compte sans mon autorisation. Je n'ai jamais reçu de courriel de confirmation concernant cette nouvelle ligne.Le 6 juin, j'ai appelé le service client pour obtenir des explications. Après avoir passé...

em_ilie_23 by I'm a participant level 1
  • 603 Views
  • 1 replies
  • 0 likes

Fido huge bill

I am a fido user and i have plan of fido with 1000 international calling minutes and i used only 275 from them but still i got charges for them which was 452 dollars . Please help me

Robanpreet by I'm a participant level 3
  • 1055 Views
  • 4 replies
  • 0 likes