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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24007 Views
  • 0 replies
  • 8 likes

Resolved! online chat

Hi. I can't find fido online chat? where is it?

ksl1987 by I'm a participant level 1
  • 2306 Views
  • 4 replies
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Resolved! Wrong number displayed when i call internationaly

Hi Everyone, I have these issue for a while now and it seems like knowone can solve.Lately (started 2-3 months ago) every time I call or text to a number in europe my number showing on the other end is NOT mine resulting on people not picking up the ...

efdd by I'm a participant level 2
  • 4488 Views
  • 6 replies
  • 0 likes

Resolved! How to reset fido voice mail access code. UPDATE!

How to reset fido voice mail access code. This thing doesn't work.Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:Press "1" to use the self-serve menu.Press "3" ...

MaxBill by I'm a participant level 3
  • 28350 Views
  • 8 replies
  • 1 likes

Switching to Koodo

I switched over to Koodo from my Fido number on 27th December. My Fido bill cycle ends on 25th and I've received a full bill. Shouldn't I be receiving a prorated bill?