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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Issues with sending messages on iPhone
I'm a new Fido customer and I'm have some issues with sending text messages on my iPhone.I can receive messages just fine, but when I send them out, the recipient receives it just fine, but on my end it says that the message is "not delivered" or I g...
Customer service closed?!!
I live in BC I just called in and I got a message their customer service is closed
Canada US Plan Clarification
Hi,I am seeing two exclusive offers on my account reading: 160GB, Talk & Text - Plus with Canada/US80GB, Talk & Text-Entry with 1000 US & 1000 Intl Long Distance minutesI am confused about the US part. If I switch to these plans, can I use my data i...
Resolved! 0.29GB Over 3.00 GB plan limit
Hello all, Ive not receieve any warning about over usage and today spoke to customer service and was told that nothing they can do until the bill come, 299.00MB* = 3 x 100MB $ 45 * Overage Charges Close Data overage rate $ 15 per 100MB, does this ha...
Still Waiting for Refund Cheque After Five Months
After service being ended in March 2024, it's now been five months since. I had to call to even get the cheque many weeks later - I never even received it after 8 weeks (they said it would take 6-8 weeks). Second call they said they would send it a...
