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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23715 Views
  • 0 replies
  • 8 likes

Resolved! So is Fido 3g or 4g LTE?

Am considering upgrading my currect Fido plan and when I looked at the full details I noticed this nugget. Is this a mistake or would I be getting a throttled speed or something?  I understand that maybe in a less serviced area there "could be" some ...

CFRH by I'm a participant level 3
  • 7900 Views
  • 4 replies
  • 1 likes

Ordered an iPhone 13 Pro, still no shipping info?

I ordered a iPhone 13 Pro on September 27th, with the website saying it would arrive within 2-5 business days. So far, all I've received is a change to my plan and an email congratulating me on my device, no shipping info despite the fact that the we...

Fizzy16 by I'm a participant level 3
  • 1514 Views
  • 5 replies
  • 0 likes

Fido bill

Hi,    I have a question, I have set up my fido account for pre authorised payment. But I forgot that the I already enrolled my account for pre authorised payment. So I paid the bill manually on my bank account on the due date. It is my first bill on...

Jesss2 by I'm a participant level 1
  • 548 Views
  • 1 replies
  • 0 likes