OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Two voice mails on my plan
So I changed my plan to 12g and liltile cheaper but it still has two VM. On my plan detail?? And it says I forwarded my phone I've changed my number a few times the bill says one amount I go to next page it says a totally different number2508155402
Resolved! Live Chat works on Safari but not on Chrome (Mac)
I had to use Live Chat a number of times when switching my mobile and internet accounts to Fido. I found that when I clicked on Live Chat in Chrome a blank, white rectangle would appear on my screen, but if I used Safari it seemed to work fine. I tri...
Resolved! Finding the end of my contract date
I logged in to attempt to find the end of my contract date as i believe it has already ended. I searched for answers online and they're seemingly outdated as i can't find such links as "my device" or clicking on "my number". So simply, how do I find...
Two phone numbers, with different area codes
Is it possible to have two different phone numbers with two different area codes on one device? I am conducting my busineess in two different provinces.
Cheated on offer
I am with Fido since 10 years and now after 10 years I feel so bad to be with them. They give me one offer and they put different in system. They deal me in one phone and sent me another phone with different plan than which was told . When I tried to...
