OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Trying to complain
what is the contact email to complain about high prices on my account.
Resolved! Need to suspend my phone plan but can't reach anyone from Fido
Hi, I wish to suspend my phone plan due to incoming travel, however, I couldn't reach Fido customer service through either phone or online chat (tried many times in the past few days to connect, but never went through). I was hoping to get this done ...
Resolved! Fido charging text and talk on data only plan
I have a data sim from fido. They charged me text and talk on the last bill. I checked my phone, I did not have any record of the text nor the talk the bill indicated. The charge is less than $10. If I call customer services, they will charge me $1...
Scam!!!!
Don’t enter any Fido contest or promotion.Have been waiting since august for that $150 Amazon card.Have called 5 times and emailed.My wife and son have called to. Fido flipped me off to their promotion supplier. Nothing.Big scam!!!
How can I cancel my service when
I've been trying to cancel my phone service for almost a month. Why is it so hard to do. Because I can not get hold of anyone by phone. So how do i cancel
