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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Need to suspend my phone plan but can't reach anyone from Fido

Hi, I wish to suspend my phone plan due to incoming travel, however, I couldn't reach Fido customer service through either phone or online chat (tried many times in the past few days to connect, but never went through). I was hoping to get this done ...

jffff by I'm a Participant Level 1
  • 532 Views
  • 1 replies
  • 0 likes

Resolved! Fido charging text and talk on data only plan

I have a data sim from fido. They charged me text and talk on the last bill. I checked my phone, I did not have any record of the text nor the talk the bill indicated.   The charge is less than $10. If I call customer services, they will charge me $1...

Vickie1 by I'm a Participant Level 3
  • 1975 Views
  • 6 replies
  • 0 likes

Scam!!!!

Don’t enter any Fido contest or promotion.Have been waiting since august for that $150 Amazon card.Have called 5 times and emailed.My wife and son have called to. Fido flipped me off to their promotion supplier. Nothing.Big scam!!!

Edwhite5833 by I'm a Participant Level 2
  • 322 Views
  • 1 replies
  • 0 likes

How can I cancel my service when

I've been trying to cancel my phone service for almost a month. Why is it so hard to do. Because I can not get hold of anyone by phone. So how do i cancel

Elfi by I'm a Participant Level 1
  • 395 Views
  • 2 replies
  • 0 likes