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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

FALSE/ MISLEADING ADVERTISING ON SPECIAL OFFERS

I received an exclusive loyalty offer via text message from Fido on Aug 11, 2021. Nowhere did it indicate that in order to take advantage of that offer, I would need to pay for the balance of my phone (I'm currently under contract). The text goes on ...

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Bob_Nichols by I'm a participant level 2
  • 1014 Views
  • 3 replies
  • 0 likes

Resolved! Weird email request

Hi There, Got weird email from support@marusurveys.comIt said from Maru Blue on behalf of Fido. Is this scam??

YD121 by I'm a participant level 3
  • 2409 Views
  • 6 replies
  • 0 likes