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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Canada-wide calling
I don't understand what "Canada-wide calling" means It says 3 Calls from Canada to Canadian numbers only, billed by the minute. Additional minutes: 50¢/min (Call Forwarding: 20¢/min). How much do I have to pay a minute? What does Additional minutes a...
Getting specific model phone
Hello , Does anyone know if you can make a request for something different when going through the phone upgrade / 2 yr term ? Say I would like a new iPhone SE(2020) in the product Red colour, in 128Gb size ( on the upgrade path it offers the Red in a...
Final bill refund
Hi I have recieved an email from Fido on Jan 20th that I am suppose to recieve refund from Fido for my closed accounts.No reply on the emails i sent for refund How do I get my money back as its more than 3 months of disconnection Thanks
Resolved! Can someone share their cancellation process here?
What is the cancellation steps for Fido? Apparently they have increased my monthly payment and add some "free data add-ons" that I don't need. I have called an agent who hangs up the phone after she can't convince me to go for a lower plan or prepaid...
Cancellation
What is the cancellation steps for Fido? Apparently they have increased my monthly payment and add some "free data add-ons" that I don't need. I have called an agent who hangs up the phone after she can't convince me to go for a lower plan or prepaid...
