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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24079 Views
  • 0 replies
  • 8 likes

My Fido bad experience

I had a bad experience with Fido customer service two months ago when I came to Canada as a student and needed a SIM card. When I was unsure about a cheap one for students, I asked the customer service about Fido's cancellation policy. She said there...

Mitra0064 by I'm a participant level 2
  • 1844 Views
  • 3 replies
  • 0 likes

Being on hold & terrible tech support

I've had the same issue of weak data signal since the summer (it's now December). They've tried to reset by LG G6. They've enabled WiFi calling (supposed to help with phone & data when the signal is weak). But I live in the middle of suburbia of sout...

Deanna99 by I'm a participant level 3
  • 3720 Views
  • 7 replies
  • 0 likes

Resolved! Office of the President Contact Information.

Hi there,I would like to get in touch with the office of the president. I purchased a certified pre-owned Iphone 11pro. The day I received my phone, the microphone on the speakerphone wasn't working. When I called, the same day, I was told by Fido th...

Madala by I'm a participant level 1
  • 2577 Views
  • 1 replies
  • 0 likes