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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Impossible to contact Client Support
I don't know exaclty what changed in Fido's customer policy, but it's absolutely impossible to use their online services (like upgrade a plan or a phone using their promotions) or to speak with a representative. I remeber a while ago, they had one of...
Resolved! Flagged
I just started with fido YESTERDAY. And my account has been flagged for fraud???I have work tommorow and Still nobody has helped me.Cut through the bs of "We'll contact you"I need it fix today so if anyone can help i need it now!!!
Fido is falling apart!
So I logged into my account...I see a pop up saying that fido was offering me 5GB of free data for 10 months - Amazing! Very grateful, thank you. I accept it. I proceed to confirm such an offer and all of sudden everything fido related to me failed. ...
Resolved! device repair and adding line
Broken phone screen damaged wanted to get my husband a phone and I thought I would upgrade mine to the new TCL and he can have my repaired old TCL and then set up a family line I have device protection for my TCL 20s would that be possible and what a...
