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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Brightstar approval documents
My phone was stolen on Saturday. I called in upset and the rep from Brightstar was so great amazing customer service. He explained process so the next day i uploaded everything as I live with family i have no proof of address except my fido bill with...
FIDO XTRA 100$ Adidas voucher contest winner, unable to redeem it
Hi, To keep it simple, I saw on the Fido app in the Fido XTRA section that I won the 100$ Adidas voucher and I wasn't able to redeem it through the prize portal. Now seeing that my name is on the FIDO XTRA CONTEST WINNERS post counts as proof that I ...
Adding a second line not working
I am trying to add a second line, but keep getting an error message saying that I have to contact customer support. What am I doing wrong? I am moving my account from Rogers to Fido and there are two lines, mine and my partner's. I made an account an...
Resolved! Cancel my land line with fido
Hi, I'd like to cancel our landline phone with fido as we don't use it any longer.I don't see a way of doing this online using my account and Fido seems to charge you for talking to you on the phone these days. Weired policy I must add. Went to Fido ...
