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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long Distance Charges May 2021 Bill, calling Russia???
Charged $2.50 on 2 phones (out of 5 on Fido account), same number, same time How many of us, FIDO customers, were charged in May 2021, for "calling number" in Russia (79409313522)?FIDO doin something about it?
Billing history
I need to see my billing history for 2019 and 2020
How to retrieve the call details (in May 2021) for the prepaid phone
I am looking for the phone call details (in May 2021) for the prepaid phone I just cancelled. How to retrieve?
Fido Bills showing Financing details W/O Discount
Months ago, bought 3 phones, after discount, monthly financing charges should be $27.91+tax, for each phone.Fido Bills showing financing charges $41.88+tax, no discount.Times 3 phones, over several months, becomes nice change. HELLO!!!
Printing older than 18 month bills
Hi, I need to recover my fido bills from June 2017 to June 2018, but the system wont allow me to print anything older than July 2019. I called customer service and I was told it was possible after paying a $15.00 CAD fee for each billl sent to me. Th...
