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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancelled?
My account was cancelled after a hour of it being activated, I don't know why. Can I get an explanation as to why.
Poor customer service
Someone from customer service neeeds to contact me. Cause if I don't I am switching cell phone providers.
Fido Bait and switch with plans and offers
Hello I would like to file a complaint. On November 19, I had called fido to upgrade my line with an iphone 12. I had spoken to 2 different agents in the afternoon. I wanted to upgrade 2 lines with black Friday promos. The first agent I spoke to gave...
I never received my sim card from the Winback team.
Hi, I was a Fido customer for cople year but I left around October. Last month I got an email from Fido said they will call me by a representative providing an offer. I got a call 2 weeks later and I accepted the offer they gave. The person told me...
Positive Feedback
Hi!Normally companies have some kind of feedback email or page... I can't find an appropriate place to give feedback to the company so thought I'd try here. I just wanted to say thank you to Fido (whoever is up top) for the beginnings of making data ...
