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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to get touch with Validation team
Hello All! How I can get touch with Validation team? I have called the number 800-644-7174 more than 2 hours and always tranfer to the main menu, I ordered IPhone 13 on Nov 27 last year and the CS told I have to speak with Validation team first then ...
Resolved! Fido calls our mobile number.
Number keeps calling on Fido provider @ 833-425-2399. Not sure if this is actually Fido or a scam? Ask to press 2 to continue.
Resolved! Getting sent around in circles over paid bill
Bare with me as I go through the story for the 10th time. I had left to australia at the beginning of 2018 and cancelled my account. Upon returning a year later, I had been billed $600 for the cancelled account which continued to rack up interest and...
Resolved! suspend
I want to suspend my current account plan for 8 months since I'm now in China So could you please tell me how to do it online? Thanks
Return phone
It's been 3 weeks now since I've requested a return label, I spoke with someone on the chat who said they'd send it within a few days, heard nothing. I posted about it 2 weeks ago and still haven't heard anything back. Getting kind of ridiculous.
