General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23724 Views
  • 0 replies
  • 8 likes

The biggest thieves network

1) There's no mention of their customer support number on their website. You have to go inside their website like crystal maze and still you get nothing.  Thanks to Google!!! 2) Overpriced  to the core. You are told one price. The bill shows another....

saviarissa by I'm a participant level 1
  • 903 Views
  • 2 replies
  • 1 likes

Fraudulent billing activity

Hi, I would like a billing error resolved please. Would this be the best place to do this? I find it difficult to call in since I don't have the time to do so. This forum would be easier. Thank youKarna

OneLion777 by I'm a participant level 1
  • 479 Views
  • 1 replies
  • 0 likes

THIRD PARTY AND OTHER FIDO CHARGES

I am charged $99.60 as Third party and other Chargers in bill . We never do any purchase .I have no idea how come it charged. I am with Fido 18 years . Fido should take it seriously . I call Fido and they say contact bango. How come some third party ...

AD65 by I'm a participant level 1
  • 930 Views
  • 2 replies
  • 0 likes

Resolved! My 3GB data only plan is removed by fido?

I had a 3GB data only plan for few years now.  I received an account change confirmation email from fido stating that the original 3GB plan is removed and a "250MB data & text" plan is added.   Anyone has the same expereince ?  I never contact fido t...

ivanho by I'm a participant level 1
  • 949 Views
  • 1 replies
  • 0 likes

Charged me for activation fees and long distance calls

So far i have invested 23 hrs combined waiting and talking to their agents including supervisors of fido to resolve. Finally found the if we have recording of how they treat and what they say about out plan we can go to CRTC and file a comlaint. i ha...

Anmolparmar by I'm a contributor level 1
  • 1064 Views
  • 3 replies
  • 0 likes