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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Call logs not on phone bill
I am having a problem with my calls not showing up on my monthly bill via PDF. The calls have not been showing for months and I don't know why. It shows everything else expect for my call logs
Resolved! Call log
Hello,I am looking to get my call log from August 2021 to December 2021. I have already downloaded the PDF version of the invoices but none of them are showing call logs. I can only see data usage and 1 call in couple of invoices. I need call log for...
Resolved! Reactive suspended account
I need to reactivate my suspended account to receive a very important and urgent text. Please help! I’m very frustrated that there’s no respond from messenger chat and live chat. Please help ASAP.
Prepaid voicemail from 587-737-0210
I've been getting voice mail from this number recently and my account has been billed for each voicemail. The number is unidentified and goes directly to voice mail. I've tried adding the number to my blocked list but this doesn't work. I'm on a ...
Resolved! Cannot make outbound calls!
Cant make outbound calls as of today. Inbound calls are coming but when I try to call, it just makes the three beep noise and says call failed. Tried called different numbers. Restarted my phone, did network reset in settings. Still nothing. Anyone e...
