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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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1000 min international call is not showing up in the APP

To whom it may concern, I have recently upgraded my plan and in my new plan 1000 mins international call is included. I called Fido customer service and they have confirmed me that the plan for 1000 mins international call is visible in their system ...

HMSR by I'm a Participant Level 1
  • 619 Views
  • 1 replies
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Resolved! Number change for home phone with port in

I am trying to solve a problem and unfortunately the solution may lead me away from Fido. Since I am trying to stay with Fido let's give this a try. I have a 519 cell number that I have had for years, a few years ago I brought it to Fido. I do not wa...

I don’t understand

In mid March I saw a good deal for an IPhone 8, on Fido's website. I decided to take it as well as the 2 year contract that had to be changed in accordance with that deal (March 18). I received an email saying that there was a "delay with the deliver...

Andy77 by I'm a Participant Level 1
  • 456 Views
  • 1 replies
  • 0 likes