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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Extra 5gb free data disappeared
Hello,I received a notification yesterday that I had used up 75% of my data and when I logged into my account it now shows that I only have 4GB total data available each month. I have been on the same plan which is 4GB + 5GB extra data for a total of...
Resolved! no Refund after 3 months from cancelling my account
I have cancelled my ac
delete dual account
I tried to upgrade my account online but Fido actually created a new account and phone number. Now I am unable to contact anyone to get this resolved and a charge is pending for the new unwanted account. AskJack keeps timing out as no Agent responds ...
Resolved! Getting rid of monthly add-on
Can someone tell me how I get rid of my $20 monthly add-on?
FORMAL COMPLAINT
Does anyone know how to file a formal complaint to Fido higher authority, not to customer service representative?I have wasted many hours with customer service along with being forwarded to supervisor over the phone and my issue has not been resolv...
