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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long Distance Call US overcharges
Posting this here because really disappointed with the service fido provided. I was charged $210 dollars extra for long-distance calls to the US which was not a misunderstanding but more a misinformation issue and I tried to contact fido about it to ...
Resolved! $50 Setup Service Charge
Fido charged me $50 for the setup service charge. However, there was no staff telling me anything about this charge when his staff provided me such service. Did anyone have similar issue? Fido earned money in such a good and honest way......
Friend Referral Scam
I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...
Resolved! S22 Ultra
Hi there, just curious when you guys will ship my s22 ultra, I received confirmation email after purchase and another email on Wednesday saying you have it in your warehouse and will email me when it gets sent with tracking info, I know many other pe...
Resolved! Voicemail and customer service
I've been trying to get the voice mail issue fixed with all 3 phones on my account. I've spent several hours and talked to a couple of people who have "fixed the problem ". All 3 phones can't receive voice mails but I get notifications every 15-20...
