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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst experience at Best Buy - No support for huge bill afterwards
So I have purchased my number from Best Buy where basically nothing was explained. Later I was unable to access my account and tried to reach customer support many many times. Now- i've been charge for almost $300 for no reason and because of the lac...
Resolved! Srparate accounts/lines
I need to separate my line from my ex and fido wont let me for another 2 years .. I told them I want my phone, my line and my contract under my own account number and they tell me it's impossible. I have seen in the forums that if he is OK with it an...
Resolved! Which amount I need to pay? account balance or bill statement
Hello, my fido account balance shows $41 and my bill statement shows $97. I don't know the difference between two and which one do I need to pay? I'm new to this, help is appreciated.
Resolved! Did not receive a confirmation email!
I completed my phone order on 22 Dec 2021 but till now (25 Dec 2021) I still have not received any confirmation email or anything like that. Is there a way for me to know that my order is being processed? Or can Fido send me a confirmation email?Than...
Resolved! Bad efficiency
I had returned my cell phone 2 weeks ago and until now they are still processing my case! What make you guys so slow!You ruined my chance to sign a new phone during Christmas!
