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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Spotty service and dropped calls constantly

Fido was dropping calls and having issues with service before the great outage in April, but since then every day has been fraught with pages taking minutes to load, if at all, and dropped calls or calls that don't even ring the phone but go straight...

John2605 by I'm a participant level 1
  • 791 Views
  • 2 replies
  • 0 likes

Phone order on June 12th - STILL no shipping confirmation!

Does it usually take this long for it to even ship? I was originally promised I would RECEIVE it within 2-5 business days. But I haven't even got confirmation that my phone shipped as of today... I keep getting told "you'll get an email when it's shi...

JH93 by I'm a participant level 3
  • 1261 Views
  • 8 replies
  • 0 likes

Resolved! Payment Program Promotion Credit - Actual Monthly Payment

Here is my cart summary: I am confused about my actual monthly payment. I have seen some very informative posts about on this forum by @Cawtau about this topic, but I am still unclear about some things. I know that the the full cost of the phone is  ...

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levitski by I'm a participant level 1
  • 6058 Views
  • 1 replies
  • 0 likes