OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Changing number from BC to Quebec
I moved to Quebec. And was trying to change my number but it wont let me. What should i do?
Spotty service and dropped calls constantly
Fido was dropping calls and having issues with service before the great outage in April, but since then every day has been fraught with pages taking minutes to load, if at all, and dropped calls or calls that don't even ring the phone but go straight...
Phone order on June 12th - STILL no shipping confirmation!
Does it usually take this long for it to even ship? I was originally promised I would RECEIVE it within 2-5 business days. But I haven't even got confirmation that my phone shipped as of today... I keep getting told "you'll get an email when it's shi...
FIDO charging me full rate even after putting my account on temporary hold
I had to leave my university in Canada temporarily due to covid and had put my account on hold for the time I would be outside. Without my consent and out of the blue, my account was taken out of hold in January or February of 2021 and was charged my...
Resolved! Payment Program Promotion Credit - Actual Monthly Payment
Here is my cart summary: I am confused about my actual monthly payment. I have seen some very informative posts about on this forum by @Cawtau about this topic, but I am still unclear about some things. I know that the the full cost of the phone is ...
