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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Sudden loss of data

I use an iPhone 10 and very, very, rarely go over my monthly data limit.Reently, one day into my monthly cycle, I got a text saying I'd used up 75% of my data.One minute later, I got another text saying I'd used 90%.And one minute after that, I got a...

liffy1969 by I'm a participant level 2
  • 2444 Views
  • 5 replies
  • 0 likes

Resolved! Network issues

Hi, my fido data is not working. Its showing cannot connect to server message in safari. I have exceeded this months data and I have purchased additional data. But the additional data balance is not showing in the app. But my internet is working when...

Jakeabr96 by I'm a participant level 2
  • 1255 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail rings

I have a mobility problem and usually can't get to the phone before it goes to voicemail after 3 rings.  How do I increase it to 6 rings.    

macampbell by I'm a participant level 1
  • 1371 Views
  • 1 replies
  • 0 likes

Resolved! Airpod Warranty Issues

I got an Airpod 2nd Gen from my iPhone 12 mini upgrade last December of 2021. Just last week the Airpods quit working properly. The charging case drains the battery very fast and the left Airpod was suddenly not detected by my phone. I searched some ...

Gangelie17 by I'm a participant level 1
  • 1216 Views
  • 1 replies
  • 0 likes