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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23545 Views
  • 0 replies
  • 8 likes

notification payments

If anyone has been with or has bell services.  Their bill statement has an area where you can notify them that you made a payment.  Why doesn't FIDO have and or is it because fido enjoys sticking it to their clients in additional fees? I'm so sick of...

ikm by I'm a participant level 2
  • 616 Views
  • 1 replies
  • 0 likes

Resolved! Unauthorized number porting

I recently heard about a new problem of people having their phone numbers ported fraudulently to unauthorized criminals. What is the best way to protect my Fido phone number from this type of illegal activity. I use the normal 2 factor verification a...

access by I'm a participant level 1
  • 26540 Views
  • 37 replies
  • 2 likes

long distance charges

Hi guys , my husband was using 1000 mintues given by fido .but unfortunately he forgot about that they will expired after two years and used over a month and he got$1054 bill which is too much for us because our financial condition is not good. we ca...

Grewal6677 by I'm a participant level 1
  • 740 Views
  • 2 replies
  • 0 likes