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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Worst service
i bought a new phone and ported to Fido during black friday offer. I tried to get the service online but the system won't let me pass the I'd verification. Therefore, I called the customer service and got it fixed. After a month I was charged more fo...
Resolved! Phone price change
I have just decided to upgrade my phone when I saw iPhone 11 with the discount of $14/months Now that I got the bills, It said I have to pay $33.46/month I just don't want it anymore
Resolved! promotional offer issue.
My Partner received a Text message offer on their cell phone from Fido offering to wipe the remaining device balance if they want to upgrade now. We went to a store to look at phones and was told it was online only as they only saw a $150 device bal...
Resolved! Wrong data amount displayed
I have 6 GB on my phone but it only registers 2 when I check to see how much I have left. Can you tell me why?
Disable Roaming
Is there a way to disable roaming and possibly remove charges? I live near the border and get charged $8 roaming for walking down the street.
