OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Record your call with Fido rep's
Since I arrived Canada I was dealing with Fido which had an outstanding service level even on the world scale, even when there was small issues it was solved professionally by fido customer service..But recently I had bad experience with Fido, where ...
Online purchase, keeps asking to enter security code after entering it
Fido online purchase keeps asking that I enter a valid security code after entred the same three digit code ?
Contact office of the president
I've been trying to contact the office to the President. I was told the billing would be resolved and spoken with Mangement and nothing has been done. I've called in numerous times and was told management would return the call and I have not receive...
Unhappy with long distance charges
Good Morning, 'Fido new slogan is "Taking customers money and not caring about them" very upset on how Fido handled the situation with not one bit of help,all they did was tell me I am in the wrong. Today I checked my phone bill, I noticed long d...
Resolved! Reactivate my suspended account
Hello, I have suspended my account temporarily as I have moved abroad for couple of months.How can i reactivate my account? I have been trying to call fido support but it shows mobile network not avavailable.Fast reply will be highly appreciated.than...
