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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Refund for overpayment
Hi! Does fido automatically send a refund cheque for overpayment or do i need to send a request for that? I have a negative balance on my final bill, so i would like to ask for a refund. Thank you!
Resolved! My account has been cancelled
Hello, I'm the one who used the fido mobile plan. My fido account has been cancelled because I didn't pay the balance of $400 just because I was back in my home country but I forgot to stop my plan so I didn't stop the plan. That's why I had $400 of ...
FaceTime details
Is there a way to view all FaceTimes that I've had during last month, besides directly on my phone?
Why did my 2 promotions not come through on my 1st bill as promised?
Hi! I'm new to Fido. On may 28th 2022 i took advantage of a couple of promotions and opend an account while also purchasing an iphone 13. Among the promotions that i can recall offhand, the $50 set up fee was waived and there was a $120.00 credit to...
Resolved! Unfortunately we can not complete your call as dialed
I can't make any calls and everytime I try to call it says "unfortunately we can not complete your call as dialed, please check the number" my plan is Canada wide plan. I've had this issue for over 6 hours now (31-May-2022) . I can send text and use ...
