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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancellation
Hello, On December 21st I'll come back to Italy so I wanted to cancel my Fido services. Is it necessary to call or is it possible to do it in a store? Thanks in advance
Scammed by FIDO Winback team
I was with fido until December 26th 2021.On Boxing day I decided to move onto bell as they gave me an Iphone 13 128gb. Now the next day I got a call from the winback team of fido. They told me that they would give me the same phone for 30$/month 0 do...
Resolved! Roaming on but unable to call
Hi, I am not currently in Canada and I opened my roam but every time I tried to make call or text it says I failed due to lack of payment, I paid my bills on time every month, why is this happening? Thanks
Resolved! overcharge and very poor service
Don't give them your credit card, they over charged me last year and this year again and when iam trying to call them no one is responding at last i got on chat on internet waisting one hour still useless, now no one is replying really fed up don't k...
Resolved! Charged wrong amount ?
I had no credit so I had to pay a down payment + price for phone and data plan in person and it was $178 in total for the Google pixel 6. I just got an email saying my first payment will be $147. Was the thing I paid in person not the first bill? Wil...
