General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Resolved! S22 Ultra

Hi there, just curious when you guys will ship my s22 ultra, I received confirmation email after purchase and another email on Wednesday saying you have it in your warehouse and will email me when it gets sent with tracking info, I know many other pe...

Tylermcgoo by I'm a participant level 2
  • 3949 Views
  • 6 replies
  • 0 likes

Resolved! Voicemail and customer service

I've been trying to get the voice mail issue fixed with all 3 phones on my account.    I've spent several hours and talked to a couple of people who have "fixed the problem ". All 3 phones can't receive voice mails but I get notifications every 15-20...

Resolved! Roaming

Hi!! I've been on WIFI all this time since I'm away, and just got the bill from Fido charging me $14 daily for roaming!! What else do I need to do besides turning the cellular data off? It's so annoying! Anyone else had this issue? Thanks all!! 

CSS33 by I'm a participant level 2
  • 2440 Views
  • 4 replies
  • 0 likes

Resolved! How to block calls with display name starting V30/V31

I'm getting 10-20 calls per day from calls with my NPA-NXX and a display name starting V30 or V31 Is there anyway to block these calls on an andriod phone without blocking the entire NPA-NXX range? None of these are marketing or legitmate calls - the...

Knomaze by I'm a participant level 1
  • 1166 Views
  • 1 replies
  • 0 likes

You need to change.

Look i was on twitter, and now I'm gear to change this.  I think cell phone companies need to revaluate how they do business with consumers. so you're like a service provider but you also are a device provider at the same time. most of our devices co...

Jwa89 by I'm a participant level 1
  • 2349 Views
  • 5 replies
  • 0 likes