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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido Roaming not working in India
Hello, I would like to bring to your notice that I am unable to use my current Fido SIM while roaming in India. Since the day I landed (2nd March 2020), it never got the network; I had no choice to use a local SIM card in India to get going. It is a...
Fido Roam now working in India
I am in desperate need to have my Fido roam working in my current city Patna, Bihar India. While on roaming it was working in New Delhi, it is however not working when I arrived in a different city (Patna). I did restart, reset network settings etc. ...
Promotional credits when changing plans
Do you lose your promotional credits when renewing or changing plans? I know with Koodo, it wil be carried over, although I believe the official response is no.
Resolved! Complaint on invoice, credit not honored
Hi, On April 8, 2022, I have called Fido for a question on my invoice amount where I saw the current Monthly Plan $ was changed without advising me (passing from 45$ to 50$ for a 5GB plan)The representaitve said it was normal since Fido has inreased ...
Resolved! service fee that i wasn't told about
Hello I am a new immigrant and i went to buy a prepaidsim card at rogers store, I ve chosen the plan of 40dollars that i saw on the net in rogers website. the person working there proposed the fido 38$ plan. so i said ok. now to my surprise i see the...
