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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Resolved! Fido Roam connects to fast

What a rip off !!!! Automatically connects without giving you time to go in Airplane mode . If you can check that no data was used on that day that was not wifi , least you can do is payback the money . It is your system that is the issue . I didn't ...

Rsadiq by I'm a participant level 2
  • 1842 Views
  • 3 replies
  • 0 likes

Resolved! Home phone signal problems

The box is set up at a window with 3 to 4 full green network bars.  I get a dialtone, and it's still in the same green bar range, but the minute it makes a connection with a dialed number and it rings at the other end, the bars on the device go ALL R...

miakoda by I'm a participant level 3
  • 3202 Views
  • 6 replies
  • 0 likes

Resolved! Worst service

i bought a new phone and ported to Fido during black friday offer. I tried to get the service online but the system won't let me pass the I'd verification. Therefore, I called the customer service and got it fixed. After a month I was charged more fo...

Resolved! Phone price change

I have just decided to upgrade my phone when I saw iPhone 11 with the discount of $14/months   Now that I got the bills, It said I have to pay $33.46/month   I just don't want it anymore

Gig18 by I'm a participant level 1
  • 945 Views
  • 1 replies
  • 0 likes