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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24133 Views
  • 0 replies
  • 8 likes

Resolved! Fido Text - Is it Legit?

This morning I received the following text purported to be from Fido. It seems suspicious. "(Message from Fido)We apologize for the recent network outage. To make amends, we are providing you with a $50.00 CAD compensation fund. Respond Y to get depo...

itat by I'm a participant level 2
  • 3160 Views
  • 2 replies
  • 0 likes

Resolved! How to turn off the amber alert?

Hello. I am an international student who has received twice amber alerts this month. I did not find the place to turn off this alert, so I come here for help! I know that this alert may help the children to be saved much quicker. However, I cannot he...

112112333 by I'm a participant level 1
  • 4449 Views
  • 3 replies
  • 1 likes