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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! forgot voicemail password
I have followed the steps to reset, Scoll down to QUICK ACTIONS and select Reset voicemail password, however, my account does not give the option to "reset voicemail password" . It does have all the other options under quick actions though. Please ...
Resolved! Feeling harassed while requesting to return the phone
I am trying to put a phone return request again and again with customer care executive but they are just promising to send some e mail in order to return the phone but I didn't receive any email every time I called them. I wanto return my phone since...
Resolved! Non-existent customer service or accountability
I was promised my set-up fee would be waved in store for my first bill. I made the rep Alicia in the Yonge and Eglinton store on March 28th 2022 promise me this. Low and behold the fee was on my posted bill. Contacted the customer support live chat w...
Resolved! Received suspicious text from fido
(STATEMENT FROM FlDO)* : We wish you a happy Easter Sunday! We are presenting aII of our cIients with a $50.00 CAD gift. Find it at : https://bit.ly/50FlDO*Data rates may apply.
Resolved! Cancelled my number, didn't get refund
I have cancelled my fido # and returned back to home country last Jan end, By February during my billing cycle i got an negative balance which i thought it would be refunded back to original mode of payment but it is not yet reflected still. I ne...
