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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! parental control for mobile phone line
Is there any way to restrict adult content on a fido moble phone line? Of course I can do this on my home router but I'm wondering if this is possible to do on a mobile phone line itself.
Resolved! Wrong information during SIM card purchase
I have purchased the fido sim card from the mobile shop store at Real canadian super store.After one month, I received the bill amount of 462$. I got the quite huge charges for the sweden international call from canada. During purchase, I have clear...
Long Distance Call US overcharges
Posting this here because really disappointed with the service fido provided. I was charged $210 dollars extra for long-distance calls to the US which was not a misunderstanding but more a misinformation issue and I tried to contact fido about it to ...
Resolved! $50 Setup Service Charge
Fido charged me $50 for the setup service charge. However, there was no staff telling me anything about this charge when his staff provided me such service. Did anyone have similar issue? Fido earned money in such a good and honest way......
Friend Referral Scam
I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...
