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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24043 Views
  • 0 replies
  • 8 likes

WARNING ON FIDO DEVICE PROTECTION PLAN

DO NOT waste your time and money to get the DEVICE PROTECTION PLAN FROM FIDO. they do what they can to rip you off anf make you pay for repauirs and replacement when you do not need them.  Take it with a reputable company like APPLE and not BRIGHSTAR...

GK000 by I'm a participant level 2
  • 1774 Views
  • 4 replies
  • 0 likes

Cancel a Line

I currently have two phone lines with Fido but I want to cancel my second line. I know there is currently a balance on the phone for the second line. I am just curious as to if I can go into a Fido store to cancel the service and return the phone.

Scorton87 by I'm a participant level 1
  • 577 Views
  • 2 replies
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Resolved! $100 prepaid yearly voucher

My $100 yearly prepaid expires soon. I still have $70 left on it. If I purchase the $10 prepaid voucher that expires in 30 days, will my unused $ carry over? OR will it only carry over if I purchase another $100 yearly voucher?

MH80 by I'm a participant level 2
  • 11960 Views
  • 16 replies
  • 0 likes

Suspension fee 60$

Hi There,It's hard to deal with your customer service. Due to high monthly payments and being able to find cheaper and greater service, I moved to another company. I noticed a suspension fee under my account. I did not sign up with Fido any contact i...

Apervin by I'm a participant level 1
  • 736 Views
  • 2 replies
  • 0 likes

Good customer service

Hi my name is Bernadette, I was at the Fido store at the Eaton Centre, DownTown Toronto, Time 3.15 today, The young man that service me today, I owe him my, His name is Douglas , I told this young I lost everything over a week ago, Everything was sto...

dawnmontrait by I'm a participant level 1
  • 473 Views
  • 1 replies
  • 4 likes