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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Subject: Inquiry regarding past due balance and account cancellation on suspended Fido account
Dear Fido Support Team,I am writing to inquire about a past due balance on my Fido account and to request information on account cancellation. In January, I visited Canada with the intention of obtaining a work permit and work s as a 3D junior. Howev...
Avoiding all roaming charges but receive SMS texts
Hi, When traveling abroad I will not be sending texts (other than on iPhone's iMessage with wifi) and never using cellular data / network at all. I will also not use calling at all. If I receive any calls I will not be answering them either. The onl...
Resolved! Travelling overseas ESIM - Voicemail, etc.
Hello I want some information on travelling for a few weeks to one country overseas. 1. We intend to get an airalo esim. I don't wish to incur any other charges from Fido. I understand that to do this we can turn off cellular data for the physical s...
Resolved! Unpleasant, unacceptable and unbearable service experience with Fido
To whom may concern, Hello, I am a old and new customer of Fido, recently had a really bad service experience, it made me feel not only disappointed and upset, but also frustrated and even depressed, has been causing a great disturb to my life. ...
Still terrible coverage in Willoughby area of Langley
Looking through the threads, I read one from 2 years ago that had the same issues I am experiencing now around 83rd and 207A Street. The coverage is still terrible. I'm in a 5th floor unit facing north, so in the northwest corner of my unit I'm effec...
