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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
plan available in all provinces except Quebec
I mistakenly had Ontario selected and noticed they had a 60 gig North America Roaming plan for 34$ a month. It is actually offered in every province but Quebec. Why can't we have access to the same offer?
My voicemail says full but I have no messages
I deleted my messages (even the important ones) and it still won't let me listen to a new message. 3 msgs for 3 mins is pitifully low for a phone service that continually gets more expensive without any new services or improvements. Why don't you t...
"Pending plan change" message...
Hi, Had a special offer popping out during logon to my account, so I took advantage and changed the plan on both of my lines. I did receive confirmation email and it appears the new data plan is active, new monthly allowance shows under "Usage" link ...
Mobile order
Hi, I ordered an iPhone 16 and Apple AirPods 4 on November 29 from the Fido app. Now, it shows on the app that the order is unable to be retrieved. Has my order been cancelled? By the way I didn't cancel my order.
Charged $338 after cancelling Fido plan
Hi,I've been with Fido for almost 6 years now. Recently, I had to move to quebec (from ontario) and cancel the mobile phone line with Fido. My last bill was paid on Nov 14th and the line was cancelled on Nov 19th. I was expecting an extra charge for...
