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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24115 Views
  • 0 replies
  • 8 likes

Outstanding balance

Question:  I am set up for Automatic payment and I saw my bill was reduced and the payment was taken out of my account now it states I have an overdue balance!  Why would this happen and why would I  have not been informed?  Will, there be overdue ch...

Mannelli by I'm a participant level 2
  • 684 Views
  • 3 replies
  • 0 likes

Long Distance charges for calls i didn’t make.

This month's bill was approximately $32 higher than last month's and so I was weirded out and I went to check what caused the bill to be so high. There's been about 30 or so long distance calls that lasted EXACTLY 1 minute each and I know for a fact ...

sichuation by I'm a participant level 1
  • 3626 Views
  • 3 replies
  • 0 likes

Disappointed Fido - Long time friend!

Hi Fido! You have been a very good dog  for such a long time - and I have been with you for many years (about 15) Recently my partner was offered a good plan with a competitor ( )  at a very good price (noting that he was currently with said competit...

rlef by I'm a participant level 2
  • 820 Views
  • 4 replies
  • 0 likes

Plan

Regarding for my plan 90gb/55$ +phone 23$ i decided to downgrade my 90gb but no downgrading only upgrading since then my plan for data this year was 30gb/40$. 

Chory- by I'm a contributor level 1
  • 475 Views
  • 1 replies
  • 0 likes