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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Adding a second line online
I went through the process of adding a line on fido.ca yesterday, but I didn't receive a confirmation email, and there was no indication that the line was added on my account page either. So I tried it again today with the same outcome. Is this just ...
plan available in all provinces except Quebec
I mistakenly had Ontario selected and noticed they had a 60 gig North America Roaming plan for 34$ a month. It is actually offered in every province but Quebec. Why can't we have access to the same offer?
My voicemail says full but I have no messages
I deleted my messages (even the important ones) and it still won't let me listen to a new message. 3 msgs for 3 mins is pitifully low for a phone service that continually gets more expensive without any new services or improvements. Why don't you t...
"Pending plan change" message...
Hi, Had a special offer popping out during logon to my account, so I took advantage and changed the plan on both of my lines. I did receive confirmation email and it appears the new data plan is active, new monthly allowance shows under "Usage" link ...
Mobile order
Hi, I ordered an iPhone 16 and Apple AirPods 4 on November 29 from the Fido app. Now, it shows on the app that the order is unable to be retrieved. Has my order been cancelled? By the way I didn't cancel my order.
