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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Refund!
I have cancelled the srevice in 2023. And I have some money in my account. So ,how can I get refund?
Cannot view bill, account details on Fido website even though I log in successfully
Hello I cannot view my bill, account detailsm even though I log in successfully. It has been like this for more than a day It says :This page is temporarily unavailableThanks for your patience!We’re currently updating this page in order to serve you ...
Abusive and Angry customer serive representative
I called Fido on+1-905-455-2880 at 4:39 pm, 07/29/2024 and spoke with a male customer service representatieve who had an Punjabi accent regarding the plan for new phone. I was enquirng him about the documents I need to be eligible for the 0% down pa...
EXCLUSIVE OFFWE CONFIRMATION EMAIL?????
Hi I received exclusive offer and I just upgraded It said they will send me email. In a meantime I can enjoy the new upgraded plan... but when I checked my account the plan is still the old one and I didn't receive email about plan change... is that ...
Fido rep won’t cancel my account due to technical issues
Can someone explain to me how this behaviour is okay? I reached out to Fido support and explicitly stated that I wanted to cancel my Fido account. This was the response: "Unfortunately, as this time we are having some technical issues where we are un...
