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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Text message about $5 discount
Has anyone received a weird text message saying their $5 discount will be removed after reviewing the account?Fido offered me a $5 discount which is valid for 24 months, according to what they told me.Now it seems they're taking it away? How can they...
Resolved! Questions about Fido Roam - PAY PER USE RATES
I understand that you camn opt in to Fido Roam when abroad (for $15 / day) OR you can just use pay per use. If I turn on my phone JUST to check my text messages (no outgoing calls, no outgoing texts, or using my ophone in any other way) how is thi...
Unable to text/call from Roaming in Singapore. Data works fine.
Hi,I have been trying to receive text messages from my banking in Canada but everytime with SMS/Calls coming in to receive the verification codes, the network cuts off and i am unable to receive text/calls from my banking. Even making purchases which...
Unilateral 68 % Price increase without notice
I have been with Fido for over 20 years, with three identical plans for my wife, daughter, and myself. We each paid $25.46 for our cellphones, including 7GB of data. In April my plan increased to $42.46 unilaterally, without warning, My daughter and ...
Resolved! Office of the President and Executive Escalation
Fido customer care is refusing to share the email addresses of the office of the president and the executive escalation. Every organization has this in Canada. Is there a way I can get those email addresses?I am tired of talking to their agents on t...
