Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Is 7726 still a thing to report spam sms?
Hi, I recently started to receive many spam sms each day. Blocking caller ID does not work since they are spoofing ID each time they send a new spam text. I tried to block aera code used from the spammer but now they are using different aera code to...
Resolved! Fido cancelled my wireless account
I received an email from Fido 2 days back at 11:25 PM saying my wireless service has been cancelled. I never requested any such thing. My bill payment due date is also 24 jaunuary 2022, so it was not related to bill not paid yet too. I waited to reac...
Resolved! I want to speak to a moderator
i'm sick and tired of your customer live chat support. i get zero help and wait times up to 20 minutes between each reply. is this how you treat your customers of 20 years? what is going on seriously. i'm fed up and angry. please contact me as i want...
Resolved! How to get touch with Validation team
Hello All! How I can get touch with Validation team? I have called the number 800-644-7174 more than 2 hours and always tranfer to the main menu, I ordered IPhone 13 on Nov 27 last year and the CS told I have to speak with Validation team first then ...
Resolved! Fido calls our mobile number.
Number keeps calling on Fido provider @ 833-425-2399. Not sure if this is actually Fido or a scam? Ask to press 2 to continue.
