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Billing question

I'm a participant level 1
I'm a participant level 1

I have $8.53 overcharge in the new bill why?


Senior MVP Senior MVP
Senior MVP

Hello Pinocho,


  Welcome to the community!


  Have you had a chance to view the billing details? You can do so via your My Account --> Billing & Payments. From there, you can Save and/or Print a PDF copy of your bill. Alternatively, you should also be able to view the details online under Other charges and credits (see here). 


  You should note that these forums are community-driven and not intended as a venue for customer services. As such, we do not have access to customer accounts. If you would like to discuss those specific charges, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀