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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

Suspension account

I am in abroad. I want to suspend my account but I can't read Fido customer service also I can't opened my Fido app. Please help me today my last day

Serhattekin by I'm a participant level 1
  • 566 Views
  • 1 replies
  • 0 likes

Tell your billing department to do their job

I just signed up with Fido for a Black Friday plan, and the bill I received is an absolute MESS. Not a single line item is correct. NONE of the promos I got during the Black Friday plan were applied (discount on iPhone monthly payments, discount on t...

kevinunknown by I'm a participant level 1
  • 694 Views
  • 1 replies
  • 0 likes

I have been cheated and scammed

This is extremely disgraceful. I booked my phone last week when the Black Friday deals were on and the cost structure was entirely different. As soon as i booked it i got a message that my phone was booked, the cost was not mentioned anywhere(smartly...

Saiel by I'm a participant level 2
  • 2080 Views
  • 5 replies
  • 1 likes

Not receiving short code text from Skipthedishes

Hello, So for the past few months I have been trying to sign into Skipthedishes but I can't receive the short code SMS. I used to receive the codes when I first created my account, but now it doesn't work. I was hoping that I could get some help from...

Mrittica by I'm a participant level 2
  • 1923 Views
  • 5 replies
  • 0 likes

Resolved! Discount not applied

Hi, I am an international student and wanted an affordable plan so opted for the $55 plan with an additional $10 back to school discount. The first and the second bill didn't show the discount and I had to do a lot of back and forth to the center poi...

Rohit93 by I'm a participant level 3
  • 2248 Views
  • 3 replies
  • 0 likes