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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Add a new mobile line to my account
Hi. Is it possible to do online - 1) add new mobile account retaining the same number, currently in Bell? 2) any on-going promos for such? Ex. 10% discount for 2nd or more lines? Thanks!
Resolved! Billing discrepancy
I am new to fido, and so far I have been victim of billing errors from accounting team at Fido. For these issues I have contacted chat support (more than 3 times with 99 people waiting in front of me). Also have asked for an Email address to reach s...
In-store delivery issues?
Hi, I switched to Fido and got an iPhone 12. They said if I picked it up at the store, I could get it in 1-2 business days. Now, it’s been 2 weeks and I have had no contact from Fido at all. Has as anyone else had this issue? I’m thinking of just ca...
Resolved! How to update my visa expire date in my account ?
Need help to update my visa expire date in my account.
My acct bills
I chose fido but I was unaware about internal roaming...all of asudden my network got disconnected and I called customer they said due to calling to india they have charged me 1178cad .it ok and I just customer to next day then again they are saying ...
