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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
extremely bad customer service and bad system
I have been using fido plan for 11 months now. I have called their customer service representative a few times and most of time their system is down, so i have to call them again the next day. Along with that, they do not have a standard operating pr...
Resolved! How to connect with Fido Fraud Department？
My fido account service has been suspended. (I couldn't login my account online through my email address) The customer service line told me it was due to the fraud department, but I was not able to find a right number or person to call. ( The validat...
Resolved! How to cancel Fido Roam
Hi I want to cancel my roaming
Resolved! Completely Disable Roaming on Two Lines
Hello @FidoSolutions I see on an old post that you can request Customer Service to complete disable roaming (i.e. Roaming Block), but the CSR was unable to do so and disabled Fido Roam. I like to: Confirm Fido Roam is disabled on my two lines ending...
