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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Resolved! Buying a new phone from Fido.

Never brought a phone from Fido.  Looking to buy Google Pixel 4a 5G.  Can anyone confirm / advise on the following to me.  Please and thank you. I know since 2017 all phones sold in CA is unlocked.  So, is buying this phone from Fido would be the sam...

Whitney_Lam by I'm a participant level 3
  • 2954 Views
  • 7 replies
  • 0 likes

Resolved! Anyone else I can call or contact? (Fido took my money!)

Summary: Fido took my money and there's no one at Fido willing to discuss it with me. Hi I was hoping someone here can help.I made a credit card payment to my Internet account the other day using Fido's website on my phone.The website said Transactio...

Tri3 by I'm a participant level 2
  • 1850 Views
  • 5 replies
  • 0 likes

Bango Fraud

Fido, when you have come across some many complaints against fraudulent Bango charges, you still do not block the charges from them. Do you think that is a right thing? You cannot assume that the customers made such transactions by mistake when so ma...

Leonlf by I'm a participant level 1
  • 4196 Views
  • 13 replies
  • 1 likes

Fido took $100 plus from my account

Where can I get help? I barely use my phone, had over $100 accumulated - now suddenly wiped out - gone. Thieves!!  What do you say? Cannot even find a tel number to call - what kind of service is this??? Anna

zena2937 by I'm a contributor level 1
  • 2093 Views
  • 9 replies
  • 0 likes