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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Great service

customer service was able to helped me with my concern, and what amazes me he was able to offer a better deal out of my current plan

Marifeflores by I'm a Participant Level 1
  • 350 Views
  • 1 replies
  • 1 likes

Resolved! Reactivate temporary Fido Mobile service from Abroad

Hi, I am currently abroad and would like to reactivate my existing temporary suspension plan. Support at the earliest would be much helpful! Is there any way I could contact Fido customer care directly from abroad? Thank you for your help. Best,Akank...

A-Mohapatra by I'm a Participant Level 2
  • 549 Views
  • 1 replies
  • 0 likes

Resolved! 855$ bill for one month

Worst experience with fido i used to call US i had long distance 1000 Minutes still they sent me bill of $855 i am trying to call they they are unavailable 

Indersidhu62 by I'm a Participant Level 1
  • 424 Views
  • 1 replies
  • 1 likes

Resolved! fido not honoring discount I signed up for

Moved to fido back in December on a $45.00 plan with $10.00 off for 24 months. A few days later there was an add a line offer on my fido account for a $45.00 plan with 7 gb, also with $10.00 off for 24 months. So I signed up online for my grandaughte...

agarn by I'm a Participant Level 3
  • 1009 Views
  • 3 replies
  • 0 likes

Resolved! New sim card (prepaid)

Hello,   I am already a customer of Fido as I have an active prepaid sim card. My old phone is broken and I just bought a new phone and I want to use the new phone with the same account, number and prepaid plan.   I went to a Fido Store to buy a new ...

FidoUserTran by I'm a Participant Level 1
  • 28824 Views
  • 43 replies
  • 1 likes