urBeats3 Earphones Contest
Elevate your music or make a music lover happy this holiday season by instantly winning 1...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
@BlackBerry Users: Important News
BlackBerry announced that as of January 4, 2022 they will be taking steps to decommission devices...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Can't pay my bill
I was recently sent a bill. Whenever I go to pay it, i.e. pay now, nothing happens. Even, when I go to the top of the website and press "Billing and Payments" nothing happens. I can't seem to contact anybody,no e-mail, no telephone number... nothing....
Resolved! Billing Fluctuates???
I've been a loyal Fido member for years and to be honest I really like their customer support. However, since last summer, my billings fluctuate (the difference between $1 - $2) when in fact I don't have any add-ons or over my data limit. Shouldn't i...
CREDIT LIMIT
Hi! I have a question...I have a credit limit of 300 dollars, I reached 600 dollars and more before my account has been blocked. Why they didn't suspend it just after reach the credit limit? thank you
Resolved! Can't change my address online.
I have cancelled my account and moved back home to Aus amid the current covid19 crisis. I have paid my final bill however i would like to change my online address to a friends address so she can collect any cheques or maik that might be sent out from...
Resolved! Bill too high!!
Hi, I received my bill today and it's much higher than my normal bill, I also don't see a reason why it's so high. Please help me with this
