Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wrong Number was Ported
I activated 2 lines with FIDO yesterday. And ported numbers from Virgin and Freedom. Freedom number was not ported and I had to try again today but the fido agent ported on wrong number today. I need urgent help as I can not afford to loose my number...
Wrong Number was Ported
I recently had Rogers as my service provider, but now I have switched to Fido under my dad's account. I called Fido to transfer (port in) the rogers number over to fido and replace my temporary fido number, but the fido representative made a mistake....
Issues with Support - Can not get a hold of anyone
Hi Everyone , I have been trying to reach a live agent for the past 6+ hours and have had no luck. I was able to get someone in sales but told me that only customer care could help and have been I would also like to point out that when I tried to do...
Resolved! Fido RBC bill payment
I have paid my Fido bill using RBC Bank account and paid to payee FIDO.It is still not reflected in my Fido account. Please help.
Complaint
I have been severely harassed over the phone trying to get a deal that another carrier had, and i had to wait 2 hours on the phone spoke to several people and even a very rude supervisor who didn't want to help me in any way and was so rude that i fi...
