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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Regarding deposit money
Hi, it's been almost 15 months I haven't received my 250$ deposit money. I think I was supposed to get it back after a year but no update it. It's really frustrating. Can anyone please help me with the issue?
Resolved! Billing Issues
I'm quite not sure if I can trust the provider anymore. I upgraded my Phone last November and that I agreed to have my first bill to have an added $50 for the setup fee and that I was told that it will be waived on my 3rd. I'm on my fourth Bill an...
Resolved! Fido Roaming not working in India
Hello, I would like to bring to your notice that I am unable to use my current Fido SIM while roaming in India. Since the day I landed (2nd March 2020), it never got the network; I had no choice to use a local SIM card in India to get going. It is a...
Fido Roam now working in India
I am in desperate need to have my Fido roam working in my current city Patna, Bihar India. While on roaming it was working in New Delhi, it is however not working when I arrived in a different city (Patna). I did restart, reset network settings etc. ...
Promotional credits when changing plans
Do you lose your promotional credits when renewing or changing plans? I know with Koodo, it wil be carried over, although I believe the official response is no.
