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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! ipad order delay

how long does it take to actually recieve a ipad once ordered from fido ?

Laibibr by I'm a Participant Level 3
  • 489 Views
  • 1 replies
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Resolved! Paid cancelled account but hasn't been posted as paid

I paid off my bill in Sept 2020 and is still isn't showing as paid. It's been almost 5 months. I have talked to 4 different departments and left a voicemail in another. I also have a photocopy that the cheque has been cashed. How do I get this cleare...

Angusshell by I'm a Participant Level 2
  • 629 Views
  • 3 replies
  • 0 likes

Resolved! 10GB free data disappeared

Hey Fido, Why did you remove the 10GB bonus data from my account? I received the text from you and clicked on the link to receive the bonus before it expired, it's applied on the account at that time but today when I checked my account, it's gone! Ar...

arronkar by I'm a Participant Level 3
  • 810 Views
  • 1 replies
  • 0 likes