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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Â Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wifi calling with e-sim
I recently set up an iPhone 11 on a plan on my account with e-sim. I am unable to set up wifi calling on it. Any idea what may be causing that?
Resolved! Iphone 8 - talk and text plan not receiving messages if not on wifi.
My son has an Iphone 8, it seems to be sending messages via imessage, but he is not receiving my responses until he gets home and is conneted to wifi.... any ideas?
Resolved! Phone is disconnected
I just reactivated my mobile account but it doesn't seem to be live again. How do I resolve this?
Resolved! Call logs
Is it possible to cut or remove the call logs on your monthly billing? I just don't want to see the list of my call logs. For privacy purposes too. Is there any solution for that?
Resolved! Update Android 5 to 6
Is it possible to update a Huawei L04 phone running Android 5.1? I'm finding that it is not compatible with some apps now. I would like it to run Android 6.0.
