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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! $50 Setup Service Charge
Fido charged me $50 for the setup service charge. However, there was no staff telling me anything about this charge when his staff provided me such service. Did anyone have similar issue? Fido earned money in such a good and honest way......
Friend Referral Scam
I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...
Resolved! S22 Ultra
Hi there, just curious when you guys will ship my s22 ultra, I received confirmation email after purchase and another email on Wednesday saying you have it in your warehouse and will email me when it gets sent with tracking info, I know many other pe...
Resolved! Voicemail and customer service
I've been trying to get the voice mail issue fixed with all 3 phones on my account. I've spent several hours and talked to a couple of people who have "fixed the problem ". All 3 phones can't receive voice mails but I get notifications every 15-20...
Resolved! Roaming
Hi!! I've been on WIFI all this time since I'm away, and just got the bill from Fido charging me $14 daily for roaming!! What else do I need to do besides turning the cellular data off? It's so annoying! Anyone else had this issue? Thanks all!!
