Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
could someone from 611 reach me asap,
i am waiting for over 2 hours on 611,
Query on Billing
Hi,Needed to understand my bill for upgrade to an iPhone 12.Monthly Fees for Mobile Service = $50Monthly Fees for Payment Program = $34.84 DISCOUNTS Mobile Plan - 15 mos. $10Payment Program - 24 mos. $20.84 Will my monthly bill be $54 for the next 1...
Fido Winback team
Hi folks, The Winback team offered me a pretty good deal, so I just moved from Telus to Fido around 2 weeks ago. When I talked to one of Winback team representatives, she said, if I refer a friend, my friend will get the same plan as me and $100 bill...
Website broken. Tested with multiple devices. Cannot change plan.
Hi I called customer service earlier and they advised that I change my plan on the website. The website constantly fails to load certain UI elements which means I cannot proceed. I have tested this on 3 different browsers on 3 different devices, an...
Dishonourable, gamey, scam refer-a-friend referral
Copied below, snippets from a recent email exchange querying what happened to the refer-a-friend offer. Unbelievably lame, disrespectful, ignorant... I am having more and more misgivings about associating myself with fido. Too many broken promises,...
