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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Deleted Text Message

Is there any chance to retrieve or recover deleted text messages? Is the service provider can provide them? 

ViceGanda by I'm a Participant Level 2
  • 476 Views
  • 1 replies
  • 0 likes

Plan Retention/Price Matching Phone Price

Hello,   I've been with Fido for many years. I currently have a great plan and I only have 1 month left on my device. I was thinking about upgrading my phone, however all the new plans don't make it worth the change.   I was wondering if it was possi...

janammarthak by I'm a Contributor Level 1
  • 775 Views
  • 3 replies
  • 0 likes

Problems sending text messages

Having serious problems sending text messages with Acer Liquid Zest Plus in the last two days. Never had problems sending messages via Fido before either with this phone or my Samsung Galaxy 5 prior to that (though the Samsung was much slower to send...

emjayq by I'm a Participant Level 3
  • 9348 Views
  • 12 replies
  • 0 likes