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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Removal of service without any notice
I had the worst experience with Fido from last one week. I have been with Fido for probably 4 years. And instead of my loyalty, I being treated like this. I have had same package for 4 years and last week they removed my 1000 minutes international ca...
Resolved! Can't access voicemail from my Phone
Hi! i can't acces my voicemail from my phone i always have to dot it throught a landline. when i'm trying trought my phone it just beeb once and then nothing ? can you plase help me!! i tried to cancel and reactivated the call fowarding but it seems...
Resolved! Address change on iPhone safari
Unable to change address. My account app opens safari. Selected update billing address and safari displays greyed out screen.
Fido Account got cancelled
Hello, I am a new FIDO customer. Just got email that my account is cancelled and I dont understand why? Also got a random email that says my request for PIN change has been noted but I never asked for PIN change. I read a few people have already ex...
Resolved! Account cancelled without intimation
Hi, my account got cancelled without notice and now I am struggling to get ahold of the fraud team. It is constantly on voicemail. I do not have another number. How long will this take? How can you disconnect a number like this?
