Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Landline in China cannot be connected!
I transferred my mobile service to Fido this year. But, unfortunately, tonight at about 22:30, when I wanted to call my colleagues in China, I received the voice "the number you have called is not assigned, please check the number and try the call ag...
Resolved! discontinue
Hi, Please discontinue my services.. ASAP .I am away from the country for long soon.Please contact me and resolve the payment. Regards, Sanjay
Resolved! Fido sent wrong phone
I upgraded to an IPhone 13 on Black Friday. I just received the phone which is great but they sent a blue rather than the black that I ordered. How does this get fixed?
Adding new phone to a existing account
Hi there, Actually, I have a fido account linked with my home internet. And I recently purchased a fido mobile internet plan with the same email id. While login into the fido account it only shows home internet details, not mobile plan details. I do...
Wrong usage charges
I have wrong usage charges on my account for $50 for special services #. I am unable to understand what is this. What are these insane charges for? I need an urgent resolution. What's going on
