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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24043 Views
  • 0 replies
  • 8 likes

Arnaque ou pas?

Bonjour, J'ai reçu un appel cet après-midi de deux numéros différents (365)471-9948 et (613)437-3062.Le premier appel venait du second numéro.  Le type connaissait mon prénom et m'a dit que ma facture allait être coupée de moitié (fidélité, paiement ...

Caro121 by I'm a participant level 1
  • 433 Views
  • 1 replies
  • 0 likes

Resolved! Are Exclusive Offer Compatible with Existing Discounts?

Hi all, I signed up the Fido during the black friday promotion, so I am getting a 10$/month discount for 24 months. When I log in to my fido account, I keep seeing exclusive offers that would give me more data for same or less monthly rate.  My quest...

Ludwig by I'm a participant level 3
  • 1812 Views
  • 3 replies
  • 1 likes

My rant on how bad fido has gotten

I have been having on and off data issues where it will work and then wont again for about 8 months. Multiple conversations with the tech team, ultamatly was told to upgrade and get a new sim. I did both buying a iphone 15pro and getting a new sim an...

Smart phone for non-profit accounts

I volunteer for the Tenant's Land Trust board group. I had a client who received a phone for his volunteer duties for the tenants helping them with special needs: beds / beddings, water, food etc. Does Fido provide sponsor donations to non-profits?

doctorwhopc by I'm a participant level 1
  • 318 Views
  • 1 replies
  • 0 likes

Something went wrong

 I have 2 plans on my account. One plan I can check out the plans with no issues but the other plan when I click on change plan it's keeps saying something went wrong we working to fix it quickly check back in a few mins . It's been like this for a w...

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1789 by I'm a participant level 1
  • 325 Views
  • 1 replies
  • 0 likes