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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24023 Views
  • 0 replies
  • 8 likes

Disappointed!

I spoke to a Fido agent (whose name is Simarjeet) on June 5 who helped upgrade my phone. I got the new phone and i called to confirm the monthly bill the previous agent told me and the agnent confirmed the amonut. I get my Fido bill and its quite hig...

Irene92 by I'm a participant level 2
  • 369 Views
  • 1 replies
  • 0 likes

Fido's website keeps throwing an error

Is anyone else experiencing a "Sorry! Something Went Wrong" error message on Fido's website?  I encounter this when trying to look at any phone model in their store, and it occurs on both Chrome and Safari.  It's been like this for days.  Am I the on...

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Resolved! Billing after Cancellaltion

To Whom it may concern,   Since I have moved out from Canada permanently, I have contacted Fido's customer service for cancelling my number (6478356875) which the effeactive date on June 22, 2024 was requested. I was told by the agent that I had to p...

Poramed by I'm a participant level 1
  • 1192 Views
  • 3 replies
  • 0 likes