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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24278 Views
  • 0 replies
  • 8 likes

Sales Customer service representative

I had a nice experience from Mr. Kunal Desai who is a customer service representative in sales. He did a great job in alleviating my concerns on the pending order. He explained me the current offers and plans. He was so helpful.Unfortunately I couldn...

New account cancelled and no shipping update?

I just bought a new phone and plan with Fido on November 28th and made my first account. I went to check on the order status today (Dec 1st) and I see that my account has been cancelled (I did not do this) and there is no tracking update for the phon...

Resolved! How do I setup up my voicemail?

Ive got the Nokia C6 on a pre paid plan with free call display and voicemail, but the booklet it came with and the website doesnt direct me to such a solution.  

voicemailplz by I'm a participant level 1
  • 53063 Views
  • 15 replies
  • 0 likes