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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Suspension fee 60$
Hi There,It's hard to deal with your customer service. Due to high monthly payments and being able to find cheaper and greater service, I moved to another company. I noticed a suspension fee under my account. I did not sign up with Fido any contact i...
Good customer service
Hi my name is Bernadette, I was at the Fido store at the Eaton Centre, DownTown Toronto, Time 3.15 today, The young man that service me today, I owe him my, His name is Douglas , I told this young I lost everything over a week ago, Everything was sto...
Fraudulent roaming charges
I recently encountered a frustrating issue with Fido Telecom regarding their data roaming charges. I signed a contract with Fido in BC and had two trips to the US within one billing cycle.Details of my trips:• First trip: Vancouver to Washington on J...
WORST CUSTOMER SERVICE
Fido is the WORST!!! If we did not have a contract with them I would move to another provided. We are always given different information when we call and the reps are not very helpful or knowledgable. I ordered new phones and spoke to a very nice lad...
Resolved! When does my data reset
My Cycle ended today and it shows that new cycle starts in 27 days. As my internet usage of my previous cycle exceeded the limit, I want to know if I can use the internet with new cycle without any extra charges? Please reply as soon as possible. Tha...
