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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

5G mobile support

Can you tell me if Fido provides 5G mobile support? If not, is that planned anywhere in future? Thanks!

Homosap1ens by I'm a participant level 2
  • 14204 Views
  • 11 replies
  • 0 likes

Terrible customer service

Yesterday i called the CS to see if there is any good offers to benefit from since my contract is coming to an end in January, i spoke to a representative which gave me options to choose from to have a new phone (S20+plan)! The offer says i can benef...

3jihane by I'm a participant level 2
  • 455 Views
  • 1 replies
  • 0 likes

Getting a phone on contract

Hi there, I'm looking to upgrade my phone and saw a fabulous deal with Fido's Payment Program that lasts 24 months. I was wondering if anyone has any advice or cons for signing the 2-year contract? I had a friend who got a nice deal on her phone and ...

hananakhan by I'm a participant level 1
  • 980 Views
  • 2 replies
  • 0 likes

Resolved! Fido bill for someone you add

I have recently added my friend to my Fido account. So, I am the account holder and he's a Level 2 member. Apparently, as the account holder I am responsible for his bills as well as mine and he's got no access to bill payment on Fido app. But the pr...

mitramat by I'm a contributor level 1
  • 1125 Views
  • 3 replies
  • 0 likes

No Winback Call

I switched carriers and received a txt message saying Fido Winback will give me a call for an exclusive offer. It has been 3 months and I have yet to receive a phone call. Would anyone be able to help me identify the right number to contact?

hlucas by I'm a participant level 1
  • 484 Views
  • 1 replies
  • 0 likes