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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido are professional liars
I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...
Cannot receive SMS from HK bank and master card one time passcode
It was working in March and before. Not working recently. Checked with bank no issue from their side. Put SIM card to another phone still not receiving any code.
10 years loyalty, never missed my payment. hence not eligible for upgrade
Hi,I have been using fido for the last ten years. I have 2 lines on my account. I never missed my payment ever. I tried to upgrade my cell phone, Samsung S22 128, which they are offering with zero down and a $25.84x24 monthly payment plan.I tried onl...
Resolved! Foreign language Text/SMS messages are arriving as gibberish
Hello. When I receive SMS messages from recipients from another country in a foreign laguage, the message is arriving as english gibershish. It appears something is trying to translate them letter for letter into English and while that comes close f...
Misleading information about accessories included with phone
I wanted to upgrade my phone since my 2 year agreement has long ended and decided to check out the Iphone XR. I read all the info, specs and everything and it says this.... What's in the Box Comes With EarPods with Lightning Connector, Lightning t...
