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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancel Fido Device Protection
I want to cancel my Fido Device Protection. Thank you.
Once again Fido's website proves to be completely useless!
I was signed in to My Account on two tabs in Chrome on my laptop. I find this much easier than the My Account app on my phone when I want to look at the different phones which Fido offers and also compare the specifications on GSMArena. While reading...
How can I cancel a feature?
Hello, I have been with Fido since 2018. I got the promotion of "Free 1000 INTERNATIONAL LONG DISTANCE MINUTES" and never been told that this feature has an expiry date. Now I am getting charged 5$ more than usual each month. How can I cancel this ...
no access to fido account on my samsung phone
I don't have acces to my Fido account on my Samsung phone. I type my email and password. But I cannot enter in my account. It stops where I enter username and password.
A punishment for downgrade?
Hi community, I recently downgraded my phone plan from a $112 -> 10G to $45 -> 2G. Then, the service of Call Display (names) and visible voice mail both disappeared. I'm wondering if it is a punishment for my downgrade. Has anyone else faced this pro...
