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Fido is cheating on the discount offer letter

hhhsyn
I'm a Participant Level 3
I'm a Participant Level 3

Hi Everybody,

    What would you do if Fido sends you a discount offer letter but turns back after a month?

    I negotiated with Fido to get discount (offer letters sent ot me by email). But two months letter, they wanto to take back the offer letter back. Does anyone know who I should  complain to, or how should I sue Fido since I have the offer letter in hand?

 

Thanks,

L

2 REPLIES 2

hhhsyn
I'm a Participant Level 3
I'm a Participant Level 3

Thanks! Luckily I got a nice representive to resolve this issue. (The previous representatives were not good enough.) 

KAPABLE-K
MVP MVP
MVP

Hello @hhhsyn,

 

You will need to contact customer service as they are the only ones that can look at your account and better advise you.

I would recommend you call and speak with a live agent, you can contact them by dialing *611 from your Fido mobile.