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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

a complete

Hi. I bought a plan in your office near Marda Loop, Calgary. I am from Ukraine. As you know we have a war. I asked about a reasonable price for a plan. Your managers proposed plan for 100$ per month.I said that it was expensive for us. As I know my f...

ViktoriiaLi by I'm a participant level 1
  • 816 Views
  • 1 replies
  • 0 likes

i want to talk with a customer service person

look i never posted anything in my life. now i am! i pay a lot of money to fido i have several accounts and my family does also. i have bben a customer for over 17 years. i really feel i deserve to talk with humanbeing. not jack or a voice mail or te...

rsst by I'm a participant level 1
  • 3487 Views
  • 6 replies
  • 0 likes

Resolved! Late Order, No Phone during wait.

I've ordered a used, basic S22, last week wednesday. I got the confirmation email yesterday (tuesday) saying the order has been placed. This wouldn't be a big deal if I had a phone during the wait. I don't have one and I need to travel (by car) acros...

kingsunlan by I'm a participant level 1
  • 1045 Views
  • 1 replies
  • 0 likes

Resolved! Have I exceeded my Roaming data charges ?

We were abroad in Europe on a 12 day pilgrimage tour when my husband was warded in a Hungarian hospital for an urgent appendectomy surgery (removal of appendix operation). We had to switch our phones to roaming to enable text messages and calls on my...

CLimLab by I'm a participant level 1
  • 1247 Views
  • 1 replies
  • 0 likes

poor customer service

  my account #XXXXXX is there any one that can find win back team? because fido customer care can not help me. almost every week calling customer service but they are not able to activate my 4th line   if someone really works for fido please reply o...

sukhasaroay by I'm a participant level 2
  • 946 Views
  • 1 replies
  • 0 likes