Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to receive OTP from amazon
Hi, I am unable to receive OTP from amazon or any message from Amazon. I called their support and they told me to ask Fido if you blocked msg from Amazon. Please help me, thank you
Resolved! Fido Order not getting processed
Hello, I'm Christine. I ordered a SIM card 48 hours ago and it's still not getting approved. If it isn't approved by tommorow then I won't be able to pick it up as I'm leaving the area. If that happens is there a way to ship it or pick it up at anoth...
Not receiving Twitter verification code
I was using an app to block people on Twitter when I got locked out and it asked me to verify my identity withg my phone number.I had already done that before so it wasn't a big deal, but since this was happening during the outage I never actually re...
INCORRECT CHARGES ON MY PHONE AND WORST CUSTOMER SERVICE!!
Honestly, I never write bad reviews but this has to be addressed! This is just not acceptable! A fido customer care executive called me for a promotion, I accepted it - nothing was mentioned about the cancellation of my Long Distance Calling, he swit...
Loss-of-Service Incident
I, like many others, feel the need to vent on the recent loss of service incident. I realize this was a Rogers issue, not directly tied to Fido. I spent a good potion of my career in computer network operations so am familiar with many aspects of thi...
