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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! Fido removed premium voicemail!

I've been using Fido premium voice mail for years - today, June 23, it was "pulled", apparently.  No one at the Fido help line knew what happened, or could restore it.  Eventually, we got an email saying basic messages had been restored, at a cost of...

LinaB by I'm a participant level 2
  • 1312 Views
  • 2 replies
  • 0 likes

Call dropping

I've been experiencing potato phone call quality for the last few days. Voices of me /person calling me sounds like aliens are telling me they are invading. Call often drops and I get a no phone signal notice.Anyone know if there are any network issu...

SM117 by I'm a participant level 1
  • 747 Views
  • 1 replies
  • 0 likes

Cannot make calls to Clinton Ontario any number

Today when I tried to call my mum how lives in a small town in ontario I got no dial tone and then a voice saying the person is unavailable. I tried from a different cell phone on a different network and it worked fine. I got her to call me on my fid...

Joe131 by I'm a participant level 1
  • 691 Views
  • 1 replies
  • 0 likes

Resolved! Charged for Directory Assistance.

I was charged for Directory Assistance which I did not use. You can look up any number on the internet, why would you use Directory Assistance. I contacted Fido and they said there was nothing they could do about it. So sorry too bad. The $4.50 charg...

BR11 by I'm a participant level 2
  • 6175 Views
  • 8 replies
  • 0 likes

Why am i being charged an extra $25?

Why am i being charged an extra $25? I cant find any reason for the charge it just says other fees. What other fees ? I only have a $25 plan and now its at $50 wtf fido way to scam people out of money during hard times. I do have 250 mb that i have n...

F1d0isascam by I'm a participant level 1
  • 2310 Views
  • 3 replies
  • 1 likes