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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23682 Views
  • 0 replies
  • 8 likes

Incorrect billing and texting issue

I have been on the phone for more thank 3 hours today. I have two issues:1. I signed up for the BF plan for 12G for $50 plus a $15 credit making the plan $35 per month. Two new lines. I just received my first bill and it has broken up the $15 credit,...

Anname by I'm a participant level 1
  • 548 Views
  • 1 replies
  • 0 likes

Help

Hi there I wondering my boyfriend is coming for a visit, and he wants to know how to use his phone while hes here. He uses a iPhone 11 and is with horizon,  is there anything he can or has to do  or I to have an account maybe I can use that in some w...

Meliniets by I'm a participant level 1
  • 447 Views
  • 1 replies
  • 0 likes

Resolved! Pulse15 vs. Current Plans

We have two phones on the Pulse15 plans at $50 each per month.  The plan gives us each 1GB of data per month.  I notice that new plans on the Fido website appear to give 12GB of data for $50 per month in addition to the unlimited items we have on the...

EJC2022 by I'm a participant level 1
  • 740 Views
  • 2 replies
  • 0 likes

Getting spam calls

I already registered under the DO NOT CALL LIST.  Already selected Blocked unknown/private number.  But I'm still regularly getting calls from phone number that looks like come from another Fido callers (that they same same prefix).I know that we can...

WenUser by I'm a participant level 3
  • 995 Views
  • 2 replies
  • 0 likes